Mission, Vision & Values

Our Motto

Better Together!

Our Mission

Heartwood House serves residents of Ottawa who are marginalized, living in poverty, or in need of various supports. It achieves this through collaboration and partnerships within the community, providing affordable and accessible space and resources for non-profit and charitable organizations so they can maximize their services.

Our Vision

A community for social change: One roof many voices.

Our Values

Community: We foster an inclusive, respectful environment where diverse organizations and voices thrive.
Collaboration: We believe collective action strengthens impact and improves outcomes for the communities we serve.
Accountability: We act with integrity and transparency, honoring our commitments to members, partners, funders, and the community.
Responsibility: We uphold clear roles, shared expectations, and mutual respect within our governance and operations.
Sustainability: We make decisions that protect the long-term financial and operational strength of Heartwood House.