HAPPY RETURNS Identification Plan helps customers protect their items in the event of loss on OC Transpo buses.

OC Transpo customers can receive free coded labels and cards which can be placed on bus pass photo ID cards, cell phones, purses, wallets, umbrellas, musical instruments, backpacks etc.

Happy Returns customers are confidentially registered at the Lost & Found office.

When a registered item arrives at the Lost & Found office, the owner will be called immediately.

There is no guarantee that an item belonging to a Happy Returns customer will be returned. However over 75% of lost items are returned to the Lost & Found office, so the chances are high that your item will be returned.

For more information, click here or call the OC Transpo Lost & Found at 613-563-4011.